token_progressive
maybe not the only progressive here
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User ID: 1737
token_progressive
maybe not the only progressive here
6d ago
Not to pick on you since this seems like a common category of problem... but the task is entirely artificial. There's no technical reason renewing a prescription requires you to do anything more than log into your pharmacy somehow and click a "renew" button. Any further complexity is because the pharmacy decided to waste your time.
I feel like I often hear people suggest using AI to navigate some unnecessary complexity like that, when what you actually need is systems that don't suck. Or at least being allowed to have third-party systems exist that work around them sucking. AI doesn't really have anything to do with it. If someone comes up with an AI bot that works around the poor design, people will come up with even worse designs to counter that.
That isn't quite what I meant. Sure I believe an LLM-based agent may be able to accomplish that task. But if the intention were to make the task automatable, then you wouldn't need one. Since the point is to make the task not automatable, this is just a step in an arms race of making the task more frustrating.
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