site banner

Small-Scale Question Sunday for November 20, 2022

Do you have a dumb question that you're kind of embarrassed to ask in the main thread? Is there something you're just not sure about?

This is your opportunity to ask questions. No question too simple or too silly.

Culture war topics are accepted, and proposals for a better intro post are appreciated.

2
Jump in the discussion.

No email address required.

All this schmoozing you're describing is generally a really inefficient/old-fashioned way of doing things actually. You'd still do it sometimes in high-level business development, or maybe high-end account management/partner management, but it's honestly very niche. >90% of sales people at big tech are not doing anything like this stuff.

There certainly is a minimum charisma/personability bar for sales, but it's lower than you'd think. The work of modern tech sales people is closer to, say, what those in the 2000s "seduction" community used to do: think about interactions in a very methodical way which is totally inappropriate for True Love but actually quite applicable for tech sales. Except with emails and video calls instead of, you know, bars and booze.

The key thing salespeople do that's difficult, is to cause an outcome they have no direct control over. Coping with that inherent uncontrollability/vulnerability is what most people hate doing (ie experiencing a lot of rejection despite possibly having done an objectively good job).

I'd also contend that outside Enterpise sales (this segment generally not the biggest money-maker for companies, though it's the most highly-paid and desirable role to sell in) it's rarely efficient to persuade a person; more generally a rep is looking to act as a catalyst for a course of action that genuinely is in a client's best interest, but which left to their own devices they might never bother to do/investigate.