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Small-Scale Question Sunday for November 2, 2025

Do you have a dumb question that you're kind of embarrassed to ask in the main thread? Is there something you're just not sure about?

This is your opportunity to ask questions. No question too simple or too silly.

Culture war topics are accepted, and proposals for a better intro post are appreciated.

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In the long run yes, but I'd argue that you want to start by focusing on making the telepresence operation as good as possible. Mass data collection has serious privacy implications and tempts you to optimise your business model for selfish objectives (data collection) over customer service. This is a hard-sell as it is, you want to put absolutely all your effort on making it as easy and comfortable and good as you can IMO. As the Japanese say, 「お客様は神様です」(The customers are gods.)

Then, once you have your business up and running, and your tech platform and hardware is in a really nice, mature place, you can offer opt-in discount campaigns for data collection or do what iRobot does and allow your employees to take one home for free if they consent to data collection.