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Notes -
Sure, this is why Etsy, eBay and depop all collapse the product descriptions when you shop with them. Aliexpress too. Amazon only shows you the first few lines a lot of the time and then you have to click expand. I imagine only a small fraction of buyers take the time to read every item description fully before they purchase. Haven’t you seen listings that say “read desc” or “read description” in the title heading? That’s because everyone who’s ever spent time selling online gets extraneous returns citing a problem that was clearly stated in the item description.
Uhhhh a picture is worth a thousand words, a customer can be deceived into discerning the quality or lack thereof from an accurate or inaccurate description. Have you ever sold something online before? Or bought something? I personally at least skim item descriptions whenever I’m buying something but it’s still a crapshoot much of the time whether their images and descriptions even match the item I receive in the end. I think I am better at this than the majority of people in e-commerce but there’s still room for error and miscommunication and misperception of what is being bought or sold as there is always some margin for misunderstanding as there will be as language and images are fundamentally imprecise and experiences and expectations vary between people.
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