OliveTapenade
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User ID: 1729
OliveTapenade
6d ago
I work in aged care.
The only significant use I have seen for it at work thus far is listening to and transcribing conversations in meetings, like an automated secretary.
Management also set up a policy bot, so you can ask the bot about the existing policies on such-and-such procedure, and it will search through the intranet and tell you, but thus far it does not seem to be widely used.
For the most part I think nobody knows what it is. All the doctors and RNs I talk to make their own judgements, and find the idea of outsourcing patient welfare decisions to a computer terrifying. Personal care workers and lifestyle workers have no use for it. Residents mostly have no idea what it is. I appear to have been identified by a few co-workers as relatively tech-savvy (you help people log in or troubleshoot a computer problem a few times and suddenly you have a reputation...), so there have been a few cases where I have reluctantly explained to people what ChatGPT is and how you use it. In practice I try not to encourage its use, though.
The most visible use of LLMs or bot-generated content I see at work, as I've commented before, is via YouTube slop. We have large televisions that can access YouTube and sometimes use them to play music, classic movies, church services, the news, or anything else residents might be interested in. Search results are increasingly polluted by AI-gen content, and sometimes YouTube automatically rolls over to them. This is a regular if minor frustration for care and lifestyle workers looking for good shows or playlists.
I probably can't generalise from my field, but if I had to guess, I'd say that for most jobs 'on the ground', which require either interacting with people or interacting with real, physical things, AI/LLMs/bots remain a solution looking for a problem. I know my case that the site manager is quite technophilic and is intrigued by the potential for AI, but thus far the use cases just don't exist.
The first sentence here made me think it was some sort of Latin rite Catholic lesbian bar.
It took me an embarrassingly long time to realise that 'Western Mass' means 'Massachusetts', and I am still disappointed, because this story could only be improved by the inexplicable involvement of the Catholic Church.
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