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>Xbox One controller that I use with my Windows 10 computer stops working (switch under right bumper is broken)
>Buy 8BitDo Ultimate Wired Controller for Xbox
>Windows doesn't recognize it
>Troubleshoot with 8BitDo support
>The controller works on my mother's computer but not on mine, indicating a driver problem
>8BitDo support gives me a driver to install
>It doesn't fix the problem
>8BitDo's spam filter blocks my messages when I try to continue the support conversation
>Manually deleting the three driver files associated with the controller doesn't fix the problem
>Okay, fine. I initiate the return process for the 8BitDo controller and get a GameSir G7 SE controller instead
>Windows doesn't recognize that controller either
>I throw up my hands, cancel the return process for the 8BitDo controller, and completely reinstall Windows
>The problem still has not been fixed
Obviously, @orthoxerox has used his ineffable psychic powers to make my computer incompatible with controllers, specifically to force me to play with mouse and keyboard.
Weird. Are you seeing anything change in Device Manager when you plug in or unplug the controllers? If there's no sound or tree reloading behavior, that points to an issue with the USB hardware on the motherboard. If there are changes, set up an event manager filter to track down what they are; unknown device IDs can also point to hardware issues (usually a past short-from-D+-to-5V). If it's a desktop, switching to different USB ports or to a PCI(E) motherboard might be a cheap way to get back up and running.
When I plug in the controller, I hear a "USB connected" sound, and then every five seconds on loop a "USB disconnected" sound. After every "USB disconnected" sound, Device Manager does an update flash as if something changed, and a "USB device connected" icon appears for a split second in the Taskbar. But following the procedure laid out in the linked Reddit post does not cause Event Viewer to show any Kernel-PnP or Kernel-Pnp-Rundown events corresponding to these happenings.
The problem occurs regardless of whether I use a front USB port (belonging to the case, connected indirectly to the motherboard) or a rear USB port (belonging directly to the motherboard).
Oof. Do you have similar issues with other USB devices in the same physical ports? Keyboards, mice, usb thumb drives, especially anything with higher power draw or running in faster USB modes? Or is it just controllers, nothing else?
Do you know your motherboard? If not, grab CPU-z and check the mainboard tab, then check for BIOS updates from the manufacturer. Especially AMD motherboards have had sometimes-very-weird issues with specific USB modes in early BIOS releases.
It's a bit of a hail-mary, but try unplugging the connection from the motherboard to the front side panel (they're keyed, so it's pretty easy to reinsert the right direction when you're done testing). In humid environments, I have seen bad connections there cause problems all across a hub. PCI(E) expansion cards are cheap as another try if you've got the available slots, but unfortunately most physical stores that stock them will charge an obnoxious premium.
I installed a PCIe-to-USB adapter card, and the 8BitDo controller works when connected to it. But when I installed the card my motherboard's built-in sound chip stopped outputting sound, both directly through the motherboard's audio output and indirectly through the case's audio output! Sound still works when routed through the controller's audio output, so overall it's no problem. But it's just ridiculous how finicky computers can be.
Hm... Can you check your default sound device? Windows will normally try to only output to one audio port at a time. In Win10, left-click the Sound Volume control from the System Tray, click the name of the currently-selected audio output, and you should get a list of all available outputs. Win11 hides the interface a bit more, but it still exists. Look for one that says Speakers or AC97. You may have to restart applications or refresh web pages to have them recognize the new intended audio output, although modern apps are usually pretty good about responding near-instantly.
Very common problem where it defaults to HDMI or DisplayPort, especially when going to monitors without speakers or where the speakers default to no volume.
It's possible to get multiple outputs working simultaneously, but it's kinda jank and requires going pretty deep into the interface weeds.
It was the motherboard's RealTek audio chip, same as always. I even reinstalled the RealTek driver from the motherboard manufacturer's webpage, but that changed nothing. With my headphones attached to the 8BitDo controller, the default output device now is "Headphones (Xbox Controller)".
Actually, the Windows interface used to show audio outputs to my two monitors, but now those two outputs have disappeared. I don't know whether that happened when I reinstalled Windows 10 or when I added the PCIe-to-USB card.
But none of this matters, since I always use headphones anyway.
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