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Small-Scale Question Sunday for January 11, 2026

Do you have a dumb question that you're kind of embarrassed to ask in the main thread? Is there something you're just not sure about?

This is your opportunity to ask questions. No question too simple or too silly.

Culture war topics are accepted, and proposals for a better intro post are appreciated.

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I can tell you that on the healthcare end of things the issue is that the people who want to be serious about "shopping" over focus on customer service and end up with awful care as a result.

In many other types of engagements customer service is a large part of the service so I imagine it is a bit easier.