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PaperclipPerfector  4d ago (text post)   1557 thread views

Small-Scale Question Sunday for April 5, 2026

Do you have a dumb question that you're kind of embarrassed to ask in the main thread? Is there something you're just not sure about?

This is your opportunity to ask questions. No question too simple or too silly.

Culture war topics are accepted, and proposals for a better intro post are appreciated.

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I think I responded to your original post, great to hear you're getting calls back in this market.

If it helps your decision-making at all, I'm making $50k in a small-med business tech support call center for a major ISP in a mid-large city after working there ~1.5 years, and I started at $41k. My qualifications were a tech-adjacent business bachelor's and a minor in IT heavy on network classes (which I should have majored in from the beginning). To be honest I don't think they looked at my academic creds much, they mostly asked about my phone experience taking pizza orders during the interviews and saw my network knowledge as a bonus.

I will caveat this by saying I am generally an unserious retard and I do not recommend following this path (I like my job now but I got extremely lucky with my current chain of command, which consists of a person that has worked in other coaxial cable industry tech support positions for 8 years immediately above me and another guy that was originally a cable TV field technician that's been with the company over 30 years immediately above them; he may have fixed your parents' cable in the 1990s or 00s if you lived in the carolinas)

Why'd you choose the ISP? Or was it just not your first choice, you just got a job? Honestly, I am actually thinking about taking bluecollar company job (Sadly, the financial firm fell through, and i suspect the engineering firm job has as well, leaving me with the 3 others remaining.) Its a combination of IT Support and some minor office administration work. I'm highly curious about it.

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