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I work with a lot of process engineers and technical program managers. In many ways they are interpreters between the the computer touchers and the MBAs, lawyers, accountants etc. Also work in documentation for customer facing products and services. Poor communication causes the majority of the problems I'm encountering at work right now. Our comms team seemed like one of the most obvious places to replace people with AI. We aren't entirely sure how to do that yet, but they've already fired the people in anticipation. In the meantime software updates continue to roll out on time with zero communication to the users and no mechanism for feedback or problem reporting. In my experience many of our software developers and other tech ICs are more than happy to work hard and long on important projects, but they will have 0 communication with anyone outside their team: exectutives, HR, legal, customers, end users etc. if they can get away with it. They'll document but are generally terrible at writing for any audience other than fellow developers. I think "more communication" as a phrase is almost meaningless though. Its too vague. The volume of communications is not a slider or dial where turning it to the right makes things better. Good comms are clear, timely, digestable to their audience, and surfaced with a forcefulness related to their importance, ie critical comms should be almost impossible for the intended audience to miss.
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