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Notes -
Does anyone have an explanation for why Microsoft products in particular feel so bad?
I've been using a Macbook Pro since 2015 as my personal computer. It does everything I want with nearly no issues. The phrase "it just works" is a perfect encapsulation of my feelings. (This isn't just Apple fanboy-ism speaking; everything else I own like TV, phone, watch, etc. is non-Apple).
I've recently had to use a Windows computer for work purposes and it has been a god awful experience. It frequently won't boot up from sleep, it often overheats while I charge it overnight, sometimes it won't connect to Wi-Fi and the Wi-Fi settings button is completely missing/inaccessible, getting it to change the scroll direction for the mouse wheel takes 5 more steps than it should, etc. I've also had to use Microsoft Teams instead of Zoom and Microsoft Outlook instead of Gmail, both of which have been massive downgrades along every dimension (lag, dropped calls for Teams; awful UI, lag, and terrible search/organizational functions in Outlook).
Imagine that an insane genius who hates end users, who constantly schemes up ways to make things worse, whose design ethos is 'whatever our customers will hate most and is maximally inconvienent' and you wouldn't be too far off as to why.
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