Do you have a dumb question that you're kind of embarrassed to ask in the main thread? Is there something you're just not sure about?
This is your opportunity to ask questions. No question too simple or too silly.
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Notes -
Sigh, tell me about it. Next to impossible, unfortunately I have some experience. Same goes for most of professionals, unfortunately, but at least some have reviews and portfolios (not a guarantee but at least something...) Good thing at least I don't need that one, it would frustrate me to no end.
I can tell you that on the healthcare end of things the issue is that the people who want to be serious about "shopping" over focus on customer service and end up with awful care as a result.
In many other types of engagements customer service is a large part of the service so I imagine it is a bit easier.
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