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It might technically be the correct diagnosis but I've never been in a situation where more communication has been the solution.
The issue is almost invariably that management refuses to listen to complaints about some issue and then when shit hits the fan they hit back with the genius solution of "we need to communicate more". No, you need to actually listen more but you won't do that because the time horizon of the thing in question becoming an acute problem is too long for you to risk meaningful personal consequences. You can just move on to a different role/employer and let things implode behind you.
I've seen this both from the perspective one one of the people that is being ignored and as a consultant coming in to make sure it doesn't happen again (it will happen again).
Whenever "we need to communicate more/better" comes up I'm reminded of the final scene in burn after reading.
"We need to communicate better" is the kind of shit you trot out when no-one wants to accept accountability. It's a form of managerial corruption where everyone agrees to look away so that no-one risks getting blamed for the issue at hand or similar things in the future. It's organisational rot in the form of a conspiracy of mutual ignorance and diffused responsibility.
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