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Notes -
Sure, I’d add not a thief, friendly, and capable of prioritization. But you do actually get a value add from a better employee- particularly ability to train as a mgr/assistant mgr, which places like that are always short of.
Agreed in the abstract although I think in a lot of those industries you’ll find more issues with turnover than competence, anyone with a reasonable work ethic, a normal IQ and basic skills will probably do well at low level management anyway. The issue with too much competence in that kind of job is that they’re usually temporarily working that field whilst perusing higher skills to get a better job. Brandon Sanderson talks about working the night desk at a hotel before becoming a writer. He was and still is fairly competent and you could train him to be a good manager. Except for the rather obvious problem that he has no intention of staying in the hotel after he gets published. Or you might get a smart kid to work the desk while going to college and find that they leave after graduation. And again sure for a time you get someone good, but once he graduates he’s going on to his professional field leaving you to get someone else to fill the gap.
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