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Small-Scale Question Sunday for November 12, 2023

Do you have a dumb question that you're kind of embarrassed to ask in the main thread? Is there something you're just not sure about?

This is your opportunity to ask questions. No question too simple or too silly.

Culture war topics are accepted, and proposals for a better intro post are appreciated.

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Are The Kids Alright?

Motivated by a mainline reddit thread I saw asking teachers "what do kids today not know?"

Because of my career + age + unmarried status, I have close to zero interaction with Gen-Z and ... whatever the next one is. I am starting to get second hand reports from parents in my social circle, as well as manager types who are now hiring Gen-Z.

By most, but certainly not all, accounts, the major differences seems to be just very under-developed basic social interaction skills. Anywhere from hyper-preferences for everything to be done via text/e-mail, to literally falling silent in in-person meetings because of inability to cope with (what I think is) base-line social anxiety (what I mean here is the general sense of awkwardness we all feel the first time we meet someone new).

Is this the case for Mottizens who have these interactions? Are there other signs or common symptoms? Most of all -- why is it happening (if it is)? Will I ever be a grandpa without resorting to Greek Mythology levels of sexual "fuck it, I'll do it myself!"

Anywhere from hyper-preferences for everything to be done via text/e-mail, to literally falling silent in in-person meetings because of inability to cope with (what I think is) base-line social anxiety (what I mean here is the general sense of awkwardness we all feel the first time we meet someone new).

As an elder Millennial that has worked for a large tech firm and handled some customer support for a much smaller company, might I posit that the hyper-preference for everything to be done via text and e-mail is often correct? Many meetings are things that really do fit the description, "this could have been an email". Many customer support requests via phone are endless and tedious stories about why they totally deserve something for free when the answer is always going to be, "you need to pay your bill or I will deny you access to the product". Having written records of engagements can be helpful to remove misunderstandings. Using asynchronous communication makes time management easier and avoids disruption to workflow. Older generations wanting to make every goddamned interaction into a half-hour meeting is often a pointless time consumer.

To be clear, this isn't true of everything. In person interactions can have significant value-add when there is an emotive component. Interactive testing sessions with live build-test-validate actions get things done a lot faster than the asynchronous approach. But really, the number of things that could have just been an email and are instead Boomers that want to have a chat about it don't improve productivity or happiness.

As an elder Millennial that has worked for a large tech firm and handled some customer support for a much smaller company, might I posit that the hyper-preference for everything to be done via text and e-mail is often correct?

You may posit it, but it's wrong. It takes much less time to say something than to write it and if you're speaking to someone, they can interrupt and much more easily ask you questions to get the information they need and therefore you don't have to anticipate those questions as much, resulting in less redundancy. It's usually a much more efficient means of communication. To replace meetings where most people don't need most of the information and people are less inclined to interrupt? Yes, emails are sometimes better. But 90% of the time, they're not.