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ZorbaTHut  1yr ago (text post)   35350 thread views

Culture War Roundup for the week of September 26, 2022

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My experience is that the quality of customer service, the number and quality of employees, and the convenience and reliability of store hours have all gotten worse (nothing is open late; stores close sporadically). Also, things like self-checkout have pushed labor onto the customer. Personally, I like having the option, but it makes things worse when self-checkout is the default.

Thanks to Ccovid for that. And it's going to stay that way because companies, businesses realized that can make equal or more $ with just delivery + takeout and limited hours and fewer employees vs. full hours and more employees.

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