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Notes -
Let's talk about software revocation: when a seller limits or disables their software after release, like an online game shuts down, particularly when customers aren't refunded.
Examples
Egregious example: Microsoft plans to remotely disable Office 2019 and 2021 for Mac. To be clear, this software was a one-time purchase and works completely offline, Microsoft even explicitly stated at one point it would continue to function. I can't even play devil's advocate.
Another example that I personally believe is stupid: when music from games is removed because the songs are licensed for a fixed duration (e.g. GTA4). Because, why include songs with these licensing requirements, when there are plenty of great songs without them? (And I don't think the removed songs from the GTA4 list are especially popular, I don't recognize any of them and only a couple artists.) Many games are simply delisted when the licenses expire; alternatively the licensed songs could be gated only for new users. At least these gamers weren't explicitly told the music would last forever (I assume), they just assumed.
Less egregious cases: when online-only games shut down. It's expensive to keep servers running; if the seller is an individual or small company they may obviously not have the funds. Providing users self-hostable servers can also be expensive: the server code should be changed for consumer hardware and documented, and the client code should be changed with UX and functionality for custom servers, or gamers will have trouble running it. Sometimes, the seller legally can't release server binaries, for IP reasons I don't really understand (the client code has third-party libraries, why is the server code different?). The most justified cases (albeit rare): the game is free-to-play with only temporary (e.g. seasonal) micro transactions, so there's nothing to refund.
The archtypal example: The Crew. A paid game released (by Ubisoft) in 2014 and permanently shut down in 2024 (without refunds). Online was a big part of the core gameplay, but the game had an offline mode which included a single-player campaign. Regardless, when Ubisoft shut down the game, they disabled the online mode and stopped players from re-downloading it. This shutdown spawned Stop Killing Games and lots of discussion about software revocation. Fortunately, the community has created a mod that re-enables the game and emulates its server (The Crew Unlimited).
Reactions
Stop Killing games campaign/NGO (mentioned above). Most known for collecting 1 million EU signatures so the EU Commission must eventually discuss their initiative, they also collected enough UK signatures for a UK parliament debate, and lobby in the US. Their voice has reached mainstream audiences (more or less: the world is so complicated there's not really one mainstream, but besides millions of signatures, they also got endorsed by celebrities including PewDiePie and Notch), but they haven't (physically) accomplished much, yet...
California's Protect our Games act. Passed the state assembly (not yet law). It requires publishers to post a notice 60 days before shutting down their game, and provide some offline functionality or refunds, although it doesn't apply to subscription games (and may have other exceptions). Backed by Stop Killing Games.
French consumer group sues Ubisoft over shutdown of online game 'The Crew': "UFC-Que Choisir alleges that Ubisoft misled consumers about the permanence of their purchase and imposed abusive contractual clauses stripping players of ownership rights". An earlier lawsuit in the US was dismissed. Backed by Stop Killing Games.
Cory Doctorow has (of course) written about this. I still support his crusade against enshittification, centralization, and unreasonable DRM (regardless of underlying goals), but I admit my general opinion of him has lowered, as this recent article has subtle xenophobia.
A road paved with good intentions
Of course consumers shouldn't lose access to things they've bought. You wouldn't remotely shutdown a car, or remotely disable its heating, or make previously-free heating a paid upgrade...(In fairness, the first two were mandated by governments, and the third was walked back.) Back on topic, surely at least egregious cases like Microsoft's are unjustified, so why shouldn't we prevent them via regulation?
It's not so simple:
Generally speaking: regulation doesn't intrinsically prevent anything, it's just a strongly-worded suggestion to the government and population. Moreover, all regulations have drawbacks: they cost money to enforce, discourage businesses, and hurt good-intentioned violators. Selective enforcement leads to the worse of both, where good-intentioned individuals and small businesses are targeted (sometimes frivolously but it still hurts them) while big businesses are ignored; an example I think is copyright, with false DMCA claims hurting individuals while big AI companies train on everything.
Consider the regulation "a software seller cannot disable any offline feature in their client without refunding buyers". Sounds reasonable, right? But what if an indie game developer pushes a balance chance that nerfs an OP character by removing their special ability? What if they remove a poorly-implemented game mode almost nobody was playing? Both of these also sound reasonable, but both can be considered disabling offline features. Even if no indie is successfully sued for such a frivolous reason, a failed lawsuit (motivated by the law) would harm them; even if there's no real lawsuit, the potential may discourage them.
My proposal
For now, media pushback and patches seem to be working for the most egregious cases. The Crew is playable via mod, more games are explicitly stating they won't remove licensed songs, I predict Microsoft will walk back revoking Office and am confident otherwise there will be a widely-available patch.
For the future, I support removing regulations on buyers circumventing end-of-life software, rather than adding regulations on sellers. At least after software becomes "end-of-life" (but preferably in general), there should be no restrictions on hacking the local version, only trying to hack the server. This won't stop determined sellers who put the entire game on the server and don't stream important gameplay logic (effectively recreating Stadia for only their game); but it's an improvement, and that streaming would make their game accessible to gamers with low-end PCs.
Yeah it's an interesting problem. Modern copyright law seems pretty obviously problematic for software and needs an update, but IP is always tricky and the system we have works well enough, I guess.
In general I think it would be great for game companies to have to release the code open source if they're going to stop supporting something, even an old version of a game. WoW Classic is a great example, how there was obviously a huge amount of players that still wanted to play it but weren't able to due to Blizzard's decisions. And now it's mostly dying with the Turtle WoW lawsuit. Tragic.
Yep.
I think the regular threat of release to the 'public domain' or open-sourcing, as you say, would be a positive incentive for companies to maintain games and eventually 'allow' the community to gain some ownership of them if the community wishes to maintain their game past its intended lifespan.
They should be able to figure out a price point which balances out all these concerns if there's some hard limits in the law.
Personally, I think that if you are going to withhold access to a given product entirely, making it unavailable for purchase or even rental to the 'general public,' that's akin to waiving the protections against others copying and distributing said IP. But I might even go a step further and say some information is 'inherently' of value to the public and thus should be kept accessible on general principle, so I generally support the Sci-hub mission.
In general I think our IP laws dramatically stifle competition in the creative realms, which as a consumer absolutely sucks! We could have so many awesome spinoffs of LOTR or Star Wars by now if our laws were sane.
'Fan fiction' could just become the norm a decade after a story gets told. Which would be a great change.
I want to point out, this is a flaw and reason why IP actually does encourage creativity: it's already bad that people keep reusing tropes because they're reliable, encouraging experimentation (even by coercion) leads to better works in the long run.
But IP has so many other downsides, sometimes it even discourages and blocks original works (for example, LLMs being broadly censored against anything resembling IP, because otherwise it's too easy to trick them into generating it). And it turns out, fan-fiction writers are often more creative than original fiction writers, by applying creativity to less common aspects (besides the core characters/settings/etc. which they reused).
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