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Notes -
An idea I have been contemplating:
Despite how incidents of unrest and incivility, such as shoplifting, go viral on Twitter and the perceived widespread decline and decay of American society and the breakdown of law and order, Americans a , in large, better-behaved than any other society, and are better behaved now than in the past, compared to even in the Middle East under Islamic law, compared to much of Europe. Western Europe seems to have constant protests and riots, whereas in the US it was limited to 2020 after George Floyd's death, but more contained and ended abruptly.
My honesty index for where I live: the Wawa app order pick up rack. I go to my local Wawa locations an inordinate amount, and very frequently I order a latte, matcha, or some other fancy drink. If you order on the app, at almost every location I've been to and every location I go to regularly, they just put your order on a big rack of takeout orders identified only by the three digit number on the receipt taped to it. Customers come in, take their order, and walk out. Most frequently, if I've ordered on the app, I don't speak to anyone in the store unless it's to say thank you to someone for holding the door; I walk in, take my coffee off the rack, walk out.
They put absolutely zero effort into making sure that you take your order, or even that you have an order at all. Naively, assuming perfect honesty on the part of all customers, I would guess an error rate around 1-2% of people taking the wrong order, just because they misread the receipt. My experience across hundreds of wawa app orders is actually below that, I can't think of a single time my order has been missing (though I can think of several times it's been wrong). Nor, in all the time I've spent in Wawas, do I ever recall witnessing someone complain that their order was missing.
Every day, thousands of times a day, each Wawa location takes $5-25 worth of food and drink, puts it out for anyone to take, and by and large only the people who paid for it take it. That's, when you really think about it, a ridiculous record of honest and law-abiding citizenry. Nor is it purely the small town local yokels I live amongst, my Wawa is only two minutes from a major interstate, nothing stops anyone driving by from pulling in, grabbing a coffee, and being halfway to Jersey before anyone even notices.
My Wawa index for honesty is my theoretical bellwether for when I'll get concerned about society. It indicates that either our society is so honest that no one steals, or that our society is so rich that it is cheaper to simply let a few lattes get stolen every day than it is to take any effort to prevent them from being stolen.
Turning this into my Wawa appreciation post: if you live in Eastern PA, a remarkable thing about Wawas is that the customer base cuts across classes completely. Work trucks and vans and beat up Hyundais share the parking lot with brand new Porsche and Tesla electrics. It's universal.
Counter point: it’s trivial to identify and either ostracize or legally hobble a repeat offender, and there’s barely any gratification from a one-time theft of an overpriced dessert coffee.
On the other hand, I have personally witnessed people attempting to steal booze and smokes, both of which are expensive as hell and taxed to high heaven.
Food doesn’t seem to be a terribly powerful motivator for would-be thieves. Food is plentiful and literally no one in America starves unless it’s on purpose.
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