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“Late Stage Capitalism” is a reference to Marx’s statement about the tendency of the rate of profit to fall in capitalist economies. All the twenty-dollar bills get picked up and everyone starts scumming the margins for tiny increases in efficiency.
What is weird is that we are in an era of spectacular profits: the rate has risen significantly, not fallen, due to the Schumpeterian heroism of the tech industry. Okishio has won over Marx.
There's also a kind of schizoid relationship people have with the rate of profit. When people object to capitalism, their anger is usually at excess profits, not companies ruthlessly competing away each other's margins; whatever grumbles about airline leg room there are, it's not what's driving any political anti-capitalism. But if we take Marx seriously, exploding profits is, if not outright impossible, then at least a sign of capitalism's strength, with its end state moving proportionately further into the future.
I think this is the wrong way round. People say and think it’s excess profits but actually it’s excess competition.
It’s always dangerous to psychoanalyse one’s opponents but I think the train of thought is roughly:
When people actually feel like they’re getting a great bargain and new cool stuff, they don’t usually mind the creators getting rich. If anything a lot of people support them as an 'our team' kind of thing - look at the way people felt about Palmer Luckey when he invented modern VR, or Anthropic.
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The growth of tipping culture in the US, as much as I dislike it outside of specific traditions, does feel like a negative sign for capitalism: "you can just ask people if they want to pay more, and sometimes they do!" Whole careers have been built around Patreon and pay-if/what-you-want models.
On the other hand, this feels less Marx ("from each according to their ability") and more Banksian post-scarcity: "from each according to 'eh, why not?'".
It’s negative because of the misuse of social pressure to extract the tips. It’s not just “do it if you feel like it.” In many cases, the person finds himself or herself in public or with friends while the waiter hands over or spins the iPad with the tip already filled in, then the person is forced to either go along (and add another 15-20% to the total bill) or publicly choose to not tip. To me, the issue is less tipping itself and more the coercive approach taken where im pressured by the knowledge that other people see what im doing (often including the waiter himself) thus making it less of a free will gesture and more of a pay or be a jerk gesture.
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If only!
When only some people tip, they get to play a little prisoner’s dilemma. Those who pay the surcharge reduce the cost of labor to the employer, and thus the cost to any free riders. In turn, the non-tippers benefit themselves (and harm the employee) more than they inconvenience the employer.
From each according to “how much do I want to be (seen as) an asshole, today?”
I think there are principled reasons to cut down on tipping besides the first order effects (more money for the non-tipper). Just as there are principled reasons to avoid burning fossil fuels, the first order effects are great (my flat gets warm, my car goes places), but the cumulative effects of everyone doing so are bad (climate change). Or giving Kevin a better grade for his paper.
For tipping, the obvious effect is that it shifts the supply-demand-equilibrium for waiters to lower wages, up to the point where a waiter makes as much as before. So in effect, all you have changed in giving the customer veto rights over 60% of their compensation. Personally, I do not favor a view of the service industry as freelancers whose job is to make people happy so that they get paid.
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That's interesting, because I see a slightly different prisoner's dilemma. If I tip in advance, I'm paying a modest premium to get better service than everyone else; to reduce the chance of anyone adulterating my food/drink, etc. But if everyone tips in advance, employers reduce hourly wages and we're all back to square one. And I don't get better service. It would be great if customers could coordinate and agree never to tip, but as with most prisoner's dilemmas that is difficult.
So basically, I see the tippers as the defectors while the non-tippers are the cooperators.
I don’t think I’ve ever seen someone tip in advance.
But if that were the case, yeah, it’s a race to the bottom the other way.
DoorDashing is like that, tipping an advance. You do it as an incentive to give great service, not as a confirmation of great service given. Predictably I'll leave a generous tip but they won't come to the door, wanting me to go out to a parking lot (I usually order only when at a motel) and forget things.
For delivery apps like that, it's effectively a bidding system. Drivers see the estimated payout for a trip that includes the advance tip amount, so they are a lot more likely to take a trip with a decent tip. $0 tip trips sit in the queue getting rejected until a driver takes it because it's convenient or they are desperate. Worst case, if it sits for long enough, the app will increase the driver payment by a bit until someone takes it. So it's really not ensuring good service, just faster service.
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As guy mentioned, it's getting pretty common. I find it pretty offensive when (1) I am being asked for a tip before the service has been performed; and (2) all the person is doing is handing me something over a counter.
Nevertheless, I sometimes tip in advance in hopes of getting better service. For example if the person is preparing a mixed drink and therefore has discretion over how much effort (and alcohol) to put into my order.
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The "opportunity" to tip in advance is all over coffee shops, and in more and more quick take-out places (ice cream parlor, etc). You order your drink, they punch it into their tablet kiosk, then flip it around to you and it asks how much you want to tip before you swipe your credit card. It's pretty awkward to tap "other amount" and enter "0". I've seen on the internet (i.e. no idea if true) baristas saying they'll spit in drinks where they don't get tipped.
Oh. Oh, duh. Yeah, I didn’t even think of that as advance. To me, it’s the end of the interaction.
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Heh, I recently got to answer a tip prompt on a credit card reader from a sole proprietor.
There is certainly an element of this, especially IRL. But there are also examples like Andreas Kling writing much of SerenityOS and the Ladybird browser while paying rent with donations for BSD-licensed software.
This was probably something built into the software and not something deliberately chosen by the business.
Eh, no, not at all. Virtually all of these POS systems let the business choose exactly what appears on them. Now, there DO exist defaults that some owners will use, but customization is the norm.
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