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An idea I have been contemplating:
Despite how incidents of unrest and incivility, such as shoplifting, go viral on Twitter and the perceived widespread decline and decay of American society and the breakdown of law and order, Americans a , in large, better-behaved than any other society, and are better behaved now than in the past, compared to even in the Middle East under Islamic law, compared to much of Europe. Western Europe seems to have constant protests and riots, whereas in the US it was limited to 2020 after George Floyd's death, but more contained and ended abruptly.
My honesty index for where I live: the Wawa app order pick up rack. I go to my local Wawa locations an inordinate amount, and very frequently I order a latte, matcha, or some other fancy drink. If you order on the app, at almost every location I've been to and every location I go to regularly, they just put your order on a big rack of takeout orders identified only by the three digit number on the receipt taped to it. Customers come in, take their order, and walk out. Most frequently, if I've ordered on the app, I don't speak to anyone in the store unless it's to say thank you to someone for holding the door; I walk in, take my coffee off the rack, walk out.
They put absolutely zero effort into making sure that you take your order, or even that you have an order at all. Naively, assuming perfect honesty on the part of all customers, I would guess an error rate around 1-2% of people taking the wrong order, just because they misread the receipt. My experience across hundreds of wawa app orders is actually below that, I can't think of a single time my order has been missing (though I can think of several times it's been wrong). Nor, in all the time I've spent in Wawas, do I ever recall witnessing someone complain that their order was missing.
Every day, thousands of times a day, each Wawa location takes $5-25 worth of food and drink, puts it out for anyone to take, and by and large only the people who paid for it take it. That's, when you really think about it, a ridiculous record of honest and law-abiding citizenry. Nor is it purely the small town local yokels I live amongst, my Wawa is only two minutes from a major interstate, nothing stops anyone driving by from pulling in, grabbing a coffee, and being halfway to Jersey before anyone even notices.
My Wawa index for honesty is my theoretical bellwether for when I'll get concerned about society. It indicates that either our society is so honest that no one steals, or that our society is so rich that it is cheaper to simply let a few lattes get stolen every day than it is to take any effort to prevent them from being stolen.
Turning this into my Wawa appreciation post: if you live in Eastern PA, a remarkable thing about Wawas is that the customer base cuts across classes completely. Work trucks and vans and beat up Hyundais share the parking lot with brand new Porsche and Tesla electrics. It's universal.
The same is true at the McDonald’s on Oxford Street in London, probably one of the busiest locations and a zero-trust environment with few to no locals and full of random passers-by and tourists. You can just walk up, take order number #3502 and unless the person who ordered it stops you, you’re fine.
I think the reality is that these takeout settings have only modest stealing rates for several reasons.
For example most modern beggars and petty thieves are in it for drugs and/or booze / money in general rather than actual food, which food banks, shelters etc have plenty of; when thieves steal, say, costlier groceries, it’s typically to sell. And secondly those who are obviously extremely, dysfunctionally mentally ill and/or living on the street can be easily identified by staff anyway, they’re not going to stealth steal like this without anyone noticing.
Or possibly, our perception of "zero trust" is a very weird zero point, a very weird social construct, where the vast majority of individuals are in fact law abiding citizens who will basically follow the rules in all situations, despite the perception of low social trust and a total lack of effort towards enforcement.
This is exactly my point, we first worlders walk through life acting like the sky is falling because something-something social fabric is fraying, but if we look around at mundane stuff we ignore every single day, we see evidence of people acting for the common good.
I'm not particularly saying that my Wawa is special, or that Wawa is special, I'm saying that when we feel the need to not just leave food out for anyone to take at any time, that will be a significant indication of something bad.
People in Japan and Korea often leave the most expensive item on their person, such as a phone, laptop or DSLR, unattended to hold a place for them while they're off using the loo.
If you think you're in a high-trust society, you've seen nothing yet.
Well, I leave my laptop out to keep my space when I go to the bathroom too and I'm in the US. Not NYC, god forbid, but still....
But speaking of Japan, I was once waiting for a very chic department store to open at like 9 am with a handful of other tourists in Tokyo when I saw a (very small female) store employee standing outside, shuffling something around right outside the door. I looked over and she must have had thousands and thousands of dollars in yen in an envelope. I have no idea what she was doing or how often she does this, but I was shocked to see it and she barely winced seeing me (a foreign man) looking at her wad of cash. High trust society indeed.
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